Productivity Improvement Techniques Ratings Clinics Productivity Improvement Toolbox Statistical Process Control (SPC)	Productivity Appreciation Course Total Quality Management Problem Solving Techniques - Workgroups Supervisor Development Course
PRODUCTIVITY IMPROVEMENT TECHNIQUES	PRODUCTIVITY APPRECIATION COURSE
Who is the course aimed at? Work study trainees Supervisors Training Officers Organisation and methods trainee Objective of course: Equips the delegates with the techniques necessary to make improvements at plant level possible. Contents of course: Module one - Introduction to Productivity and the standard of living. Module two - Method study, creativity and innovative manufacturing. Module three - Activity sampling - the production problem solver. Module four - Work measurement - the controlling factor. Module five - Costing, planning, incentive schemes for labour control. Module six - Presentation of proposals and report writing Duration of course: Three weeks No. of delegates: Maximum 12 Includes: All course material Manuals to be kept by delegates Meals where required during training and practicals Recent Clients: Toyota S.A. Feltex Foam Mouldings Whirlpool ABE Construction Chemicals	Who is the course aimed at? Operators Team leaders Shop stewards Objective of course: To give delegates an overview of productivity, the need to improve it, and an understanding of the impact that improved productivity has on job creation. Contents of course: The need to increase productivity Minimum standard of living How the basic time for a job is constructed Barriers to creative thinking Better work practices Work measurement Duration of course: One day - (or two x half days) No. of delegates: Maximum 12 Includes: All course material Recent Clients: Dunlop Extruded Fabrics Toyota S.A. Workplace Challenge
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RATING CLINICS	TOTAL QUALITY MANAGEMENT
Who is the course aimed at? Operators Supervisors Shop Stewards Production Managers Objective of course: To give delegates an understanding of the concept of a fair days work and practical experience in the assessment of the rate of performance. Contents of course: Introduction to rating The qualified worker Standard rating vs standard performance Comparing observed rate with standard rate What should be rated? Factors affecting the rate of working Rating too low / high Rating scale How the rating factor is used Practical rating session Duration of course: One day (or two x half days) No. of delegates: Maximum 12 Recent Clients: Toyota S.A. Smith and Nephew Toyota automotive components	Who is the course aimed at? QC Personal Managers Supervisors Team leaders Objective of course: To build awareness of why TQM is being introduced. To provide understanding of general principles of TQM and how they work in practice> To make clear the contribution TQM can make on an organisation's growth and success. To provide the tools, techniques and skills necessary for effective implementation of a TQM program. To underline that TQM is not a "one off" activity but on-going way of organisational life. Contents of course: Philosophies of TQM Controlling costs of quality Quality audits Customer relations Decision making barriers Performance measurement Quality control tools Statistical quality control Maximising efficiencies Duration of course: 3 days No. of delegates: Maximum 18 Recent Clients:Toyota S.A. (Course designed specifically for Toyota)
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PRODUCTIVITY IMPROVEMENT TOOLBOX	PROBLEM SOLVING TECHNIQUES - WORKGROUPS
The course was developed to accommodate delegates who cannot leave their workplace during normal business hours. The course essentially contains a condensed version of of the key learnings and modus operandi, as developed in our well-established Productivity Improvement Techniques course. Who is the course aimed at? Work study trainees Supervisors Training officers Organisational and Methods Trainees Objective of course: Equips the delegates with the techniques necessary to make improvements at plant level Contents of course: Introduction to productivity and the standard of living. Method study, creativity and innovative manufacturing. Problem solving in the production environment. Just-in-time, Kanbans, world class manufacture. Activity sampling - the production problem solver. Work measurement - the controling factor. Costing, planning, the basics of TQM presentation of proposals and report writing. Duration of course: The course consists of 10 successive Saturday's (8:00 - 12:00) of classroom lectures followed by a weeks workplace practical. (An allowance is made for a break mid-course. The specific date is to be agreed by the delegates) No. of delegates: Maximum 18 Includes: All course material Manuals to be kept by delegates Teas / snacks during Saturday training are provided Recent Clients: Bell Equipment Mondi Paper Robertson's Spices ABE	Who is the course aimed at? Shopfloor level operators Team leaders Supervisors Objective of course: Equips delegates with problem solving techniques and gives an overview of working within a group. Contents of course: Problem solving process Problem identification Problem selection Problem description Problem analysis Identify solutions Action plan Recommended solutions Implement action plan Monitor results Duration of course: One day (or two x half days) No. of delegates: Maximum 18 Recent Clients: Smith and Nephew Haggie Rand Extruded Fabrics Natures Source
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STATISTICAL PROCESS CONTROL (SPC)	SUPERVISOR DEVELOPMENT COURSE
Who is the course aimed at? Managers Supervisors QC Personnel Team leaders Objective of course: Equips delegates with techniques to carry out SPC in order to effect proper control of quality. Contents of course: Module 1 - intro to quality Module 2 - working in groups Module 3 - problem solving Module 4 - descriptive data analysis Module 5 - SPC concepts Module 6 - run charts Module 7 - X & R charts Module 8 - control chart for individuals Module 9 - control chart for attributes Module 10 - process capability analysis Duration of course: Three days Recent Clients: Toyota S.A.	Who is the course aimed at? Line supervisors Objective of course: Equips supervisors with the necessary skills, in order for them to manage their professes and people more effectively. Contents of course: Business principles Communication Handling conflict and change Delegating Planning Managing by objectives Problem solving World class manufacturing - 5's - Just-in-time (Jit) - Quick change-overs (SMED) Duration of course: 3 days Recent Clients: New course
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